• Average processing time: 2 business days
• Average delivery time: 7 business days

Your plush will be delivered within:

• 5 to 7 days for the USA & Canada.
• 1 to 2 weeks for European countries.
• 1 to 2 weeks for the rest of the World.

Need more information? Check out our Shipping Policy.

Easy Refunds Policy

Mister Plush has a 14-day return policy. Items must be returned in their original condition, unworn, unused, with tags, and in original packaging, along with the receipt or proof of purchase. To start a return, contact support@mister-plush.com. If accepted, you'll receive a return address and instructions. Returns without prior approval will not be accepted.

For damaged or incorrect items, contact us immediately for a resolution by mail (support@mister-plush.com) or directly on our Contact Us page. Non-returnable items include perishable goods or custom products. For exchanges, return the item and make a new purchase once the return is accepted.

Refunds are issued once the return is received and inspected. Order cancellations are allowed within 24 hours; otherwise, you'll need to request a return after receiving the package.

Need more information? Check out our Returns and Refunds policy

07/07/2025